Privacy Policy

Introduction

Sun Lakes Concrete Expert respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or services.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule services, or contact us through our website or phone. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address and details about your project
• Payment information when you hire us for services
• Communications between you and our team

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and pages viewed. This information helps us improve our website and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates and communicate about your project
• To schedule and complete concrete services
• To process payments and maintain financial records
• To respond to your questions and provide customer support
• To send you service updates, appointment reminders, and project-related communications
• To improve our website and services
• To comply with legal obligations and protect our business interests

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or subcontractors working on your project, as necessary to complete the work
• When required by law or to protect our legal rights
• In connection with a business transfer, such as a merger or sale of assets

All third parties who receive your information are required to keep it confidential and use it only for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. Cookies are small files stored on your device that help us remember your preferences and understand site usage.

You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal and contractual obligations
• Opt out of marketing communications (you will still receive service-related messages)

To exercise these rights, please contact us at info@sunlakesconcrete.com or call (480) 896-0313.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project records and communications are typically kept for several years for warranty, legal, and business purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: